/ Privacy Policy

Privacy Policy

Last updated: January 16, 2026

Introduction

BusGoWhere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website busgowhere.com and use our services.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

  • Contact information when you reach out to us
  • Feedback and suggestions
  • Public transit-related inquiries

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Improve user experience and website functionality
  • Respond to your inquiries and provide customer support
  • Analyze website usage and optimize performance
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service Providers: We may share information with third-party service providers who assist in operating our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Public Transit Data: Bus schedule and route information is publicly available data from transit authorities

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites, including Singapore's public transit authorities. We are not responsible for the privacy practices of these external sites.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Anonymous usage data may be retained indefinitely for analytical purposes.

Your Rights

You have the right to:

  • Access information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your information

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and will take effect immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website's contact page or at the contact information provided.